14 May 2025
How It’s OK To Say is transforming mental health support in St Albans and beyond…
In a time where mental health services across the country are overstretched and waiting lists seem endless, which can add additional stress and anxiety to any situation, a small St Albans based charity with nationwide support is quietly leading a compassionate revolution.
It’s OK To Say is changing the way mental health and wellbeing support is offered, making it more accessible.
“Honestly, there isn’t a day that goes by when I don’t hear someone say, ‘I really want support, but I’ve got no idea where to start’, and it always hits home just how tough it can be to take that first step. That’s exactly why we’ve developed a model that makes it easier to reach out, be heard, and get the right kind of help without all the usual barriers,” says charity founder and local resident Stacey Turner
It’s OK To Say was born from a place of deep understanding that emotional wellbeing should never be a luxury. Her vision was clear: to create a welcoming, stigma-free space where people of all ages could access professional mental health care and wellbeing support without long delays or financial pressure.
At its heart is a powerful promise – FREE therapeutic care. Whether someone is seeking one-to-one support, family sessions, or group therapy, the charity’s team of trained clinicians is there to listen, guide, and offer a bespoke service. This isn’t crisis-only care; it’s about proactive, preventative support that meets people where they are, before things reach breaking point.
Earlier this year, the charity launched a dedicated mental health helpline, offering a direct route into support and advice. For many, this helpline has become a lifeline, a safe first step into a wider network of help. It’s often the first moment someone realises they’re not alone, and that support can be simple, personal, and kind.
What makes It’s OK To Say stand out is its unwavering focus on opening up pathways of access.
People can be referred by GPs, social prescribers, or local organisations, but crucially, they can also reach out themselves. The charity’s calm and welcoming hub in the heart of St Albans is thoughtfully tucked discreetly away from the bustle of the city, offering comfort, privacy, and a true sense of sanctuary.
Volunteer Amber Giddings said: “It’s OK to say goes beyond the boundaries of mental health care, they act, they care and most of all they listen. They have learned what doesn’t work and are forging their own path to create impactful and better mental healthcare that makes a real difference”
In addition to therapeutic sessions, It’s OK To Say also runs peer support groups, creative workshops, and community wellbeing activities designed to foster connection and resilience. The approach is holistic, warm, and rooted in the belief that everyone deserves to feel heard, valued, and supported.
Stacey shares: “We want people to know that they’re not alone, that help is available without long waits or judgement and that we are here to help navigate any query regarding mental health and wellbeing.”
By listening first, responding with care, and removing traditional barriers to support, It’s OK To Say is offering something truly rare in today’s world, mental health care that’s simple and free.
As the charity continues to grow, so does its impact. And in doing so, it sends a powerful message, not just to St Albans, but beyond: It really is OK to say you need help.
- 58 St Peter’s Street, St Albans, AL1 3HG
- www.itsoktosay.org.uk
- 01727 482457
Whether you’re seeking help, looking to refer someone, or want to support the charity’s mission, It’s OK To Say is here – and the door is always open!
